FAQ
Questions, answered
Everything about subscriptions, payments, devices and downloads.
What is ZamzamTV?
ZamzamTV is a streaming service for African and Hausa entertainment — movies, series, live TV and sport, available in Full HD with offline downloads on the mobile app.
Which devices can I watch on?
Watch on the ZamzamTV web app in your browser, and on Android and iOS phones and tablets. Your account and Continue Watching stay in sync across devices, per your plan.
How do I subscribe?
Open Pricing, choose your country and a plan, pick a payment method, then pay. Your subscription activates automatically once payment is confirmed.
Which payment methods are supported?
Payments are processed securely through Paystack and Flutterwave, including card, bank transfer and mobile money where available in your country.
Can I download titles to watch offline?
Yes. Offline downloads are available in the ZamzamTV mobile app so you can keep watching without a connection.
How many devices can I use at once?
Each account streams on one active device at a time by default; higher plans allow more. You can switch devices any time from your account.
How do I cancel?
You can cancel from your account at any time. You'll keep access until the end of your current billing period.
I need help with my account.
Visit the Help Center or contact support — we offer fast customer support and aim to get you back to watching quickly.